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      Policies & Statements

      Policies & Statements


      Anti-Money Laundering

      Combating money laundering to safeguard investment in UK property.

      The risk of money laundering in UK property is real and increasing. We all have a part to play to combat it. The document below has been approved by all firms listed.

      Download >

      Complaints Policy

      If you are unable to resolve any problems with the partner, agent or professional responsible for the provision of our services, please contact us.

      Download our Complaints Policy >


      Bidwells has a pandemic business continuity plan in place to enable the firm to operate as usual during the current Covid-19 outbreak. 

      Find out more >

      Client Money Protection

      Your money is protected through the RICS client money protection scheme and will be held in a designated client account.

      Find out more >

      Privacy Notice

      Bidwells respects your privacy and is committed to protecting your personal information. This privacy notice will let you know how we look after your personal information generally as well as when you visit our website and tell you about your privacy rights and how the law protects you.

      Find out more >

      Cookie Policy

      We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

      Find out more >

      Pension & Life Assurance Scheme

      Statement of Investment Principles, September 2021

      Download statement >

      Implementation Statement, October 2020

      Download statement > 

      Gender Pay Gap Report 2021

      Our mission is to know our employees really well.

      We see diversity and inclusion as an opportunity for everyone at Bidwells to thrive and succeed as their true selves at every level, and to experience a true sense of belonging at our firm. Progressing gender equality is a huge part of achieving that mission. 

      Find out more here >

      Supplier Code of Conduct

      Bidwells upholds a high standard of service across its client base, conducting business in a responsible and sustainable way. We believe this to include a responsibility to our clients to ensure that the best standard of practice is taking place not only within our business but also across all our external relationships.

      Read our statement >

      Carbon Reduction Plan

      Bidwells LLP is committed to achieving Net Zero emissions by 2030.

      Read our plan >

      Modern Slavery & Human Trafficking Statement

      This statement is made as a result of the implementation of the Modern Slavery Act 2015.

      Read our statement >

      Key Contact

      Get in touch with our team